Aviation Services
As a GSA, CSA and ground handler, we represent and run airline operations end to end — sales, ticketing, reservations and the work on the tarmac.
Est. 2016 · Malé, Republic of Maldives
The Maldives,
The Maldives,
expertly handled.
From airline representation and air cargo to destination experiences, Concierge Group Maldives connects aviation, logistics and hospitality across the islands — and beyond.
General Sales Agent
Cargo Sales Agent
Ground Handling
Destination Services
Who we are
A diversified group, built around movement.
Established in 2016, Concierge Group Maldives (CGM) is a forward-thinking company exploring investment opportunities at home and internationally. We have built a strong reputation across aviation — as a General Sales Agent, Cargo Sales Agent and ground handler — while our Concierge Destination Services bring the tourism and hospitality side to life. Air cargo, transshipment and shipping round out a portfolio designed to move people and goods through the Maldives with ease.
Destination Services
Concierge Destination Services (DMC) brings travellers to the Maldives with seamless, memorable journeys across resorts, islands and the open water.
Cargo & Shipping
Air, sea-to-air and transshipment cargo moving reliably through the islands — supported by warehousing, customs and door-to-door logistics.
What we do
Nine service lines, one point of contact.
General Sales Agent
Airline Representation
Full GSA representation — sales, ticketing, reservations and revenue management on the carrier's behalf.
Cargo Sales Agent
Freight & Capacity
Dedicated CSA capacity selling and freight booking across our airline and forwarding network.
Shipping & Logistics
Supply Chain
Ocean freight, forwarding and end-to-end coordination keeping the supply chain moving.
Travel & Tourism
Destination Management
Concierge Destination Services crafting Maldivian itineraries, transfers and experiences.
Cruise & Yacht
Charters & Handling
Handling and charter arrangements for cruise lines and private yachts across the atolls.
Project Management
Delivery End to End
Planning and delivery of aviation, tourism and infrastructure projects from brief to launch.
Transshipment
Strategic Hub
The Maldives as a hub for cargo transfer, interline coordination and global connectivity.
Airport Services
On the Ground
Ground handling, passenger services and round-the-clock operational support at the airport.
Hotel Services
Hospitality
Hotel representation and hospitality partnerships across the islands and resorts.
As a General Sales Agent
We run the airline,
We run the airline,
so the airline can fly.
A trusted GSA presence in the Maldives, CGM supports carriers with the full breadth of commercial and operational services — backed by experienced staff, city and airport offices, and support that never sleeps.
Our GSA services
Aircraft Ground HandlingSeamless operations for arriving and departing flights.
Comprehensive Ground SupportTicketing, passenger services and cargo handling.
Accounting & FinanceRemittances, sales returns and revenue reconciliation.
Management & ReportingDetailed operational and financial reporting.
Airport & Cargo OfficesStrategic, operational presence at key locations.
Skilled & Experienced StaffTrained personnel across all airline operations.
City-Based InfrastructureWell-equipped offices in prime locations.
24/7 Duty Mobile SupportRound-the-clock coordination and assistance.
Cargo, sea-to-air & transshipment
A full spectrum of cargo solutions.
CGM ensures efficient, cost-effective and reliable cargo movement for airlines, freight forwarders and logistics providers — strengthening supply chains across aviation and logistics.
Cargo services
- Air Cargo Handling — processing and managing air freight shipments.
- Customs Clearance — streamlined documentation and compliance.
- Storage & Warehousing — secure short- and long-term facilities.
- Door-to-Door — end-to-end logistics for businesses and customers.
- Specialised Cargo — perishables, pharmaceuticals and hazardous goods.
Sea-to-air & transshipment
- Integrated Multi-Modal — seamless transfer of goods from sea to air.
- Optimised Shipping — faster transit combining maritime and air freight.
- Temperature-Controlled — ideal for perishable, time-sensitive cargo.
- Strategic Hub Operations — cargo transfer through the Maldives.
- Real-Time Tracking — transparency and control over every movement.
Marketing & sales support
We don't just operate — we grow the business.
With deep knowledge of the region's business landscape and cultural dynamics, our marketing and sales teams drive demand for the brands we represent.
Marketing activities
Sales approach
Business partners
Trusted by airlines and hospitality leaders.
General Sales Agent & Cargo Sales Agent
Passenger sales agent
Hospitality
Leadership
Decades of aviation, tourism and enterprise.
Chairman
Mohamed Mihad
A seasoned public- and private-sector executive who has helped shape the economic and strategic development of the Maldives, with deep roots in aviation and hospitality and influence across the country's state-owned enterprises.
- CEO & MD, Maldivian — the national airline (2021–2023)
- Non-Exec Chairman, Island Aviation Services (2024)
- Board Member, Maldives Airports Company (2020–2021)
- Director General, Ministry of Finance & Treasury (2005–2007)
Managing Director · CEO & Founder
Ismail Imran Rushdhee
Known as Imma, one of the Maldives' youngest and fastest-rising entrepreneurs — the driving force behind a wide group of companies spanning aviation, shipping, logistics, travel, hotels, financial services, construction and agriculture.
- Founder of a multi-sector group of companies
- Began his career in 2001 at The Silver Company
- Partner in foreign-investment & international entities
- Across aviation, shipping, tourism & investments
Group Director
John Felix
Four decades in airline, travel and leisure tourism. Rising to Senior Vice President at Emirates Airline, he built Emirates Holidays from a US$1M operation into a global business generating over US$100M a year, with full P&L responsibility.
- SVP, Emirates Airline
- Scaled Emirates Holidays to US$100M+ annually
- 40+ years in airline, travel & leisure
- Full P&L leadership of a global enterprise
Manager · Reservations & Ticketing
Mariyam Inaya
Six-plus years in aviation — from cabin crew with a national airline to leading reservations and ticketing at CGM, with specialist training in Malaysia.
Manager · Airline Ground Operations
Ali Shinan
Over 15 years in international airline ground operations, keeping daily flight activity and airport operations running smoothly.
Where we operate
The Republic of Maldives.
An archipelago of nearly 1,200 islands in the Indian Ocean, where tourism drives the economy and aviation is the lifeline between atolls.
99%
of the Maldives is water — just 1% is land
28%
of GDP & 60% of foreign exchange from tourism
26–31°C
year-round temperature
530,953
population (2019)
Getting here & getting around
Velana International Airport is the main gateway, with a 30-day visa on arrival for all nationalities. Inside the country, travel runs on a network of transfers.
4
international airports
14
domestic airports
Seaplane transfer
Domestic flight
Speedboat
Ferry
International airports
Gateways to the islands
- Velana International Airport
- Addu International Airport
- Hanimaadhoo International Airport
- Maafaru International Airport
Plus 14 domestic airports connecting the atolls — from Dharavandhoo and Fuvahmulah to Kooddoo, Maamigili and Kulhudhuffushi.
Let's talk
Planning an operation in the Maldives?
Whether you're an airline, freight forwarder or hospitality brand, CGM is your partner on the ground. Tell us what you need.